Client File Portals: Build vs Buy

Client file portals provide secure, branded spaces for sharing files with clients. Should you build a custom solution or use an existing service? This analysis helps you decide.

What Client Portals Provide

• Secure file sharing with specific clients
• Branded experience with your identity
• Access controls and permissions
• Activity tracking and notifications
• Professional presentation

Build: Custom Development

Advantages

• Exactly matches your workflow
• Full control over features
• Integration with existing systems
• No ongoing subscription

Disadvantages

• Development cost – $50,000+ for basic portal
• Time – Months of development
• Maintenance – Ongoing updates, security patches
• Infrastructure – Hosting, storage, bandwidth costs
• Security responsibility – You handle breaches

When to Build

• Highly specialized workflow requirements
• Deep integration needs
• Very high volume justifies cost
• Internal development capacity

Buy: Use Existing Service

Advantages

• Immediate – Start today
• Low cost – Monthly subscription
• No maintenance – Provider handles updates
• Security handled – Professional security team
• Scalable – Grows with your needs

Disadvantages

• May not match workflow exactly
• Limited customization
• Ongoing subscription cost
• Dependent on provider

When to Buy

• Standard file sharing needs
• Want to focus on core business
• Limited development resources
• Need solution quickly

Cost Comparison

GetShared as Client Portal

GetShared provides client portal functionality:

• Branded sharing pages
• Secure client-specific folders
• Password protection
• Activity tracking
• No development required

Recommendation

For most businesses: Buy. Use the saved time and money on your core business. Only build if you have truly unique requirements that no existing solution addresses.

Try GetShared free for your client file portal needs.